Pre-Analytics – Intake Specialist (Full Time)
Position Overview:
The Intake Specialist engages in accurate and timely data entry of specimen into the laboratory information management system (LIMS); place calls to clients in order to obtain missing information and assist client with sample requirements and processing.
Required Education, Skills and Experience:
Preferred Education, Skills and Experience:
Essential Functions/Responsibilities (other duties may be assigned):
The Intake Specialist engages in accurate and timely data entry of specimen into the laboratory information management system (LIMS); place calls to clients in order to obtain missing information and assist client with sample requirements and processing.
Required Education, Skills and Experience:
- Minimum education includes a high school diploma or equivalent work experience
- At least 6 months experience with healthcare demographic and/or insurance data entry
- Able to type 8000+ keystrokes per hour
- Attention to detail, accuracy, time management and organizational skills
- Knowledge of commonly used concepts, practices and procedures within the field of healthcare insurance and specimen collection and processing
- Ability to maintain strict HIPAA compliance
- Ability to multi-task, prioritize, work under pressure and a commitment to achieving customer satisfaction
- Knowledge of Microsoft Office products to include Microsoft Windows, Outlook, Word, and Excel
- Ability to communicate well through written and verbal means
- Regular office attendance is essential
Preferred Education, Skills and Experience:
- Associate Degree in chemistry or biology
- At least 1-year experience with healthcare demographic and/or insurance data entry
- Previous medical laboratory specimen processing and/or billing experience is preferred
- Previous medical administration and/or medical office training
- ICD-9/ICD-10 coding training and data entry experience
- Working knowledge of major insurance payers and their websites
Essential Functions/Responsibilities (other duties may be assigned):
- Responsible for maintaining the policies, procedures, and quality control practices to assure compliance with CLIA, CAP and other regulatory requirements within the assigned scope of laboratory management
- Accession samples into Laboratory Information Management System (LIMS)
- Accurately and efficiently enter required patient and specimen information into LIMS system
- Maintain proficiency in the demographic and order entry within and billing platform
- Document and communicate missing information; facilitate process to obtain necessary information with client
- Accession patient specimens according to SZLS standard operating procedures, with strict adherence to established Quality Assurance standards
- Review orders and records to assure accuracy as part of the Quality Assurance process
- Respond to general inquiries made by clients in regards to specimen processing in a prompt and efficient manner
- Respond professionally and courteously to all client requests via phone, fax and e-mail
- Perform duties related to problem discovery and resolution and works closely with the supervisory staff of pre-analytical, customer service, laboratory and other departments
- Aliquot, store, and retrieve patient specimens using sample tracking programs
- Prepare, package and print shipping label for send out samples
- FLSA Status: Full Time, Non-Exempt
- May require some work on nights and weekends
Please submit your resume and cover letter to [email protected]
StageZero Life Sciences, Inc. is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to gender, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status protected by applicable national, federal, state or local law.
